Our opinionOne workflow, built all the way down

Our founding belief, and we are happy to defend it: software shaped around one clinical workflow serves that workflow better than software shaped around many. Dentistry is charting, tooth notation, exam structure, consent conversations and treatment plans, all inside a 30-minute appointment, and DigitalTCO was designed around exactly that day by a dentist who lived it.

So here is a test instead of a claim. Both products offer free trials ^{1Heidi Health. Pricing.heidihealth.com/pricing ↗}. Dictate the same appointment into each, something like "MOD composite, rubber dam, Tetric Evo, cured in two-mil increments", and put the two notes side by side. We built this page because we are confident about how that comparison goes. But trust the notes, not the page.

Our opinionUpdate, don’t fill in: a different methodology

Both products write notes. The methodology is where we split. The classic template model is fill-in: pick a template, complete the blanks, confirm the choices. We built the opposite. DigitalTCO works by updating: dictate a treatment once in full, approve it, and that becomes your personal gold standard. From then on you only say what changed on today's patient, and the note updates itself around your standard.

The learning happens automatically as you work, AI insights check the finished note and flag what deserves a second look, and follow-ups are tracked from the note itself. What that means for you: you do less and say less with every week you use it, which in our opinion is the entire point of an AI scribe.

Our opinionFully agentic, not just transcription

DigitalTCO is built as an agent, not a dictation formatter. The AI does not just transcribe and format: it acts. It classifies the appointment, picks and updates your templates, audits the finished note with AI insights, builds the letters, tracks the follow-ups, and learns your standards while you work. Most scribes write notes. Ours runs your documentation workflow. We have not found another dental scribe that works this way; if you know one, tell us and we will update this page.

Our opinionSelf-funded, and answerable only to dentists

It is worth saying how we are funded, because it shapes everything. We built something small and useful, dentists paid for it, and DigitalTCO has been profitable from day one. No outside investment, and none needed. That leaves us free to make whatever we believe is the best decision for dentists, answerable only to the law and to our users. And boy, do we answer to our users: suggestions land directly with the founder, and much of this product exists because a dentist asked for it. Nobody outside dentistry has a say in what we build, and nobody is waiting on a return with a timeline attached. We think that is a strength.

Where the money goes matters too. Heidi has raised US$96.6m ^{5TechCrunch. "Heidi Health raises $65M Series B led by Steve Cohen’s Point72." 5 October 2025. Reports founder Dr Tom Kelly, a trauma surgeon, and US$96.6m raised to date.techcrunch.com/2025/10/05/heidi-health-raises-65m-series-b-led-by-steve-cohens-point72/ ↗}; you read about the letter their legal counsel sent us at the top of this page ^{4Kelly, J. (Senior Legal Counsel, Heidi Health). Letter to DigitalTCO, 28 July 2026, stating that Heidi "generates clinical letters (including referral and patient letters) and other documents with one-click generation" and "provides dental-specific templates, including dental examination and procedure templates".}. DigitalTCO is two people, and fully compliant ones: MHRA-registered as a Class 1 medical device, NHS DSPT registered, Cyber Essentials certified, independently penetration-tested, with our complete Compliance & Security Pack published for anyone to read. The difference is what the compliance budget is for. Ours is spent protecting patients and dentists; it has never been spent writing to a competitor. Everything left over goes into the product and the newest AI models, adopted in days rather than quarters. In our opinion that is the better use of dentists' subscription money. Their lawyer sent us a letter. We ship product.

Our opinionThe whole documentation burden, not just the note

The note is half the job. The referral letter, the reply to the specialist, the patient summary, the consent documentation: that is the pile that eats the end of a clinical day. DigitalTCO generates all of it from the appointment itself: one-click referral and patient letters, Molar Mail templated correspondence, Cariespondence freeform dictation, and consent-form PDFs.

To be fair: Heidi generates letters and documents too ^{4Kelly, J. (Senior Legal Counsel, Heidi Health). Letter to DigitalTCO, 28 July 2026, stating that Heidi "generates clinical letters (including referral and patient letters) and other documents with one-click generation" and "provides dental-specific templates, including dental examination and procedure templates".}. How far that extends into dental consent packs and long-form specialist correspondence is a question worth putting to them directly, which is exactly what the "Ask Heidi" markers in the table below mean. What we can tell you about ours: when the patient leaves, the paperwork has already left with them.

Our opinionTwo different ambitions

Heidi's stated ambition is an AI care partner for every clinician, at global scale ^{3"Heidi Secures $65 Million USD in Series B Funding to Accelerate Building an AI Care Partner for Every Clinician." Business Wire, 5 October 2025.businesswire.com/news/home/20251005012225/en/ ↗}. Ours is narrower and, to us, deeper: to be the best AI technology company serving dentists, across everything a dental practice has to document and communicate. It starts with notes; the insights, follow-ups, letters and what comes next are all pointed at the same profession.

Neither ambition is wrong. But when the roadmap has to serve every clinician, dentistry gets a share of it. When it only serves dentists, you get all of it. A colleague put the choice to us like this: a lovely BMW on a beautiful country road, or an F1 car at Silverstone. Both are great drives. One was built for your track. Which one you want is, honestly, personal preference, and that is exactly why this page exists.

Pricing: one plan, everything in it

Heidi's published pricing runs from a genuinely free plan to Clinician at $110 per user per month billed yearly ($150 billed monthly) and Practice at $180 per user per month billed annually, with feature availability varying by tier ^{1Heidi Health. Pricing.heidihealth.com/pricing ↗}. That is normal SaaS structure, and the free tier is a real strength.

We priced DigitalTCO the way a dentist would want to buy it: one plan, £99 a month in the UK ($120 in the US), with every feature included. Nothing sits behind a higher tier, so there is no working out which plan you need or what it will actually cost once you want the good parts. Take it rolling monthly, or annually with a saving if you prefer. Either way the 28-day free trial is the full product, and the decision you are left with is about the notes, not the plan.